Grow & Grace Therapy Centre is committed to protecting the privacy and confidentiality of personal information related to the children and families we serve. This Privacy Policy outlines how we collect, use, disclose, and safeguard this information.

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Information We Collect:

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1. Personal Information:

   • We collect personal information such as the child's name, date of birth, medical history, and contact details.

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2. Therapy Records:

   • Information generated during therapy sessions, assessments, and progress reports is recorded and stored securely.

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3. Emergency Contacts:

   • We collect emergency contact information for quick response in case of urgent situations.

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How We Use Information:

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1. Therapeutic Purposes:

   • Personal information is used for the primary purpose of providing therapy services and assessing the child's development and progress.

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2. Communication:

   • We use contact information to communicate with parents or guardians about therapy sessions, progress, and other relevant matters.

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3. Internal Record-Keeping:

   • Information is used for administrative purposes, including scheduling, billing, and maintaining accurate records.

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Disclosure of Information:

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1. Authorized Personnel:

   • Personal information is accessible only to authorized personnel involved in the child's therapy, and disclosure to external parties is only done with parental consent.

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2. Legal Compliance:

   • We may disclose information if required by law or in response to a legal process.

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Data Security:

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1. Secure Storage:

   • Personal information is stored securely in electronic and/or physical formats to prevent unauthorized access.

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2. Data Retention:

   • We retain personal information for the duration required to provide therapy services and as required by applicable laws.

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Your Rights:

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1. Access and Correction:

   • Parents or guardians may request access to their child's information and request corrections if necessary.

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2. Withdrawal of Consent:

   • Parents or guardians may withdraw their consent for the collection, use, or disclosure of personal information, understanding that this may affect the provision of therapy services.

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Changes to Privacy Policy:

Grow & Grace Therapy Centre reserves the right to update this Privacy Policy. Changes will be communicated to parents or guardians in advance.

Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact:

011-27909495